June 21, 2022

Many Companies are Reducing the Size of Their Products

Walmart reduced the size of its paper towel roll from 168 sheets to 120. Honey Bunches of Oats Cereal reduced from 14.5 ounces to 12 ounces. This is how companies battle inflation. The average customer sees the price as what it always has been and usually does not recognize the size differential. Okay, glass people. Here is what we can do. Resize every IG unit […]

June 14, 2022

Communications Between all the Stake Holders is the Key to Success

Next week I am going to be part of a panel at the AIA Conference in Chicago and two of the topics chosen to be discussed are: 1. Communications between the architect, general contractor, and subcontractors. 2. How can we keep new and innovative, but often expensive, products from being VE’d out of the project? In preparing for the event the panel has been meeting […]

June 7, 2022

How To Lose A Customer For Life/Or Not

It sure is easy to change a vendor. Here is an example. I live in a rural area in southern New Hampshire. When we moved here, we had the local phone provide internet service. Lousy coverage in the house and stupidly high rates. So, ten years after struggling with this, internet service became available through a roof-mounted dish with a national company. Twice as expensive […]

May 31, 2022

Small Improvements Every Day will Make a Big Difference in your Business

You don’t want to wait until your business slows down or you lose an employee to start looking for ways to make your company more productive. In today’s market, with inflation, gas prices soaring and shortages nibbling away at your bottom line, it’s important to look for ways to streamline your operations. A lot of companies talk about continuous improvement; the successful ones make it […]

May 24, 2022

“Good Grief,” Says Charlie Brown

In the cartoon world, the animated character Charlie Brown walks around and says “Good grief” at least once in every show. That’s his trademark saying. Unfortunately, there is and never has been good grief. This does affect each and every company in the world, including our glass industry in North America. Whenever someone passes away, other people, are emotionally affected. Grief, upon a death, causes […]