October 19, 2021

Are You Willing To Place A Bet On People?

What are the odds on this bet? What would I win? Can I lose? Here are the answers: The odds are 70-30 in your favor; your win would be a new employee or two, and yes, you could lose. But that is what betting is all about. Roughly a quarter of a million, mostly men, are released from federal, state, and local prisons every year, and […]

October 12, 2021

Mastering Substituting Products Can Keep You in Business

Last weekend, I attended a wedding where I had a chance to talk with a young architect. He was telling me about a high-end hotel project that he was working on. Whenever I am speaking with an architect, I always take a minute to ask: “Who carries the most weight in making product decisions on a project? Is it the architectural specifier or the subcontractors […]

October 5, 2021

Read This For Three Minutes—Your Glass Shop Will Be Better Off

Three Minutes. Set the timer on your Mickey Mouse watch. Your glass shop will be better off. Is there one problem that every single glass shop in the U.S. and Canada have that can be solved now in just three minutes? Sure thing. Just one little problem. Are you ready? And don’t tell me you don’t have this problem. Every glass shop has this problem. […]

September 28, 2021

Glass Build Atlanta 2021, Wrap Up

Now that I have been back from Atlanta for few days, I have had a chance to digest the experience of what I learned. First, as my old boss often reminded us, a show only lasts a few days, our jobs last 365. It takes a few days to go over show leads and follow up, but then it’s back to work. As many others […]

September 21, 2021

It’s Christmas Shopping Time for the Glass Industry

Yup. Customers are looking for bathroom renovations NOW! Does this show up in your showroom or your advertising? Does your internet presence show that you do this better than other pros can possibly do it? Do you include before and after pictures in advertising? If you don’t, you should. Do you feature mirror jobs in bathrooms? You should. How about new windows in older houses? […]