November 23, 2021

It’s Time to Break Some Old Habits

“If you want something new, you have to stop doing something old.”- Peter Drucker Last week I was listening to a news show that discussed using Florida as an alternative port to Long Beach, Calif., to help ease the supply chain issues we are facing. They said that it would only take ships seven days longer to dock in Florida than Long Beach and they […]

November 16, 2021

Let’s Talk About Someone Who Knows Your Business Better Than You

Who could that possibly be?  You do everything at “Your Glass Shop” located on Main Street in Everytown, N.H. Who could know more than you? Hmm, let’s take a good guess … Duh, of course, it is your employees. Each and everyone of them has at least one good idea that can help you and your company. How do you get these folks to use […]

November 9, 2021

The Midfield Satellite Concourse, at LAX from the Architect

Last week, I attended the monthly dinner meeting of the Los Angeles chapter of the Construction Specification Institute (LACSI). It was great to be able to attend a live event again. This was their second monthly dinner meeting since COVID shut them down. The guest speaker was Julien Brochet, architect DPLG, a senior associate at Gensler’s Los Angeles office. Julien just spent the last six […]

November 2, 2021

Let’s Have Some Fun For Halloween–2 Days Later

Halloween was Sunday. Today is Tuesday. I couldn’t come up with a serious topic today, so let’s have some fun. All right, everybody line up alphabetically, according to height.– Casey Stengel There was a safety meeting at work today. They asked me, “What steps would you take in the event of a fire?” “Big Ones,” was the wrong answer. My three favorite things are eating […]

October 26, 2021

Are You Listening or Selling?

I was listening to a webinar that was presented by Bidclips. They were interviewing Tom Reber who was talking about a book he is releasing called “Wining the Contractor Fight.” During the interview, Tom talked about listening to the customer. In the many years I have spent training salespeople, one of the hardest things to get them to do is listen to their customers–to give […]