August 29, 2022

Always Ask for the Extra Sale

By Paul Bieber

Yep. I am sitting here at 10 a.m. on Monday and my mind is blank. So, what happens now? Well, I jumped in my car and went to a local spot for a quick bagel and there it was. Right on the menu at the drive-thru. A pumpkin muffin. After all, fall is nearly here in New Hampshire and the pumpkins are ripe for the picking.

This restaurant must have its share of the famous New England crop that can be eaten rather than carved into a jack-o-lantern.

Right there on the drive-thru menu was a pumpkin muffin, but somehow, they neglected to put the price on the screen. It didn’t matter. It looked so good that I ordered one along with my bagel and cup of tea. It was a simple add-on to the sale. I sat in my car and spent extra on something I didn’t need because the picture was so enticing.

This unnecessary muffin is now this blog’s topic for our glass industry

Always ask for the extra sale.

Ask for the extra sale when a customer calls you, walks in your door or even sends an email. You have nothing to lose by being polite and everything to gain. Most people will thank you for offering the extra help.

I can personally guarantee you will increase your business with new and existing customers if you do this. The best part is you won’t owe a commission on these extra sales, but you could consider giving a small (maybe $25) gift card to the employee that brings in an extra sale during the month of September.

By the way, the pumpkin muffin was great. I will probably get one in a week or so when I order another bagel.

Afterword: “The older I get, the more clearly I remember things that never happened.” – Mark Twain