December 13, 2022

‘Tis the Season for Saying Thank You

By Paul Daniels

In past blogs, I have often quoted from the book “The Power of Thanks: How Social Recognition Empowers Employees and Creates a Best Place to Work” by Eric Mosley and Derek Irvine.

The book explains why social recognition is so powerful and how it can be applied in the workplace.

“Workers who are thanked for their work have lower turnover, even high performers, and people high in the organization,” Mosley and Irvine write.

Research shows that people who have been thanked recently rank high in feelings of psychological safety. That benefits other goals like inclusion and belonging. This is true for suppliers, customers and even salespeople. A simple act of gratitude will help strengthen relationships and loyalty.

This year has been a great year for my family and me. I want to say thank you for all the great friends I have made in the industry this year. Whether it was at trade shows, webinars or through this blog, I have been pleasantly surprised by the suggestions, comments and thanks that I have received.

It is good to feel appreciated as we head into a new year. Our industry has undergone a lot of transitions and changes, which can make some of us a bit insecure. Fortunately, the glass industry is truly a relationship business. Companies can come and go or reinvent themselves, but if you learn your trade in the glass business, there will always be a place for you.

Next year will certainly start better if we thank our employees, customers and vendors for making 2022 a great year.

I wish you and your families a safe and happy holiday season and thank you for all your comments and support over the years. I hope to see more of you next year!