January 16, 2024

Happy New Year! Time to Rethink Your Business

By Paul Daniels

To attract and keep employees, it’s important to plan how to train and manage new hires and the whole staff.

This is the time of the year that most of us take some time to plan for the new year. I have talked to many business executives who say adding employees remains crucial.

To attract and keep employees, it’s important to plan how to train and manage new hires and the whole staff. I found an article on Inc.com by Marcel Schwantes that discusses a Google study on finding great managers’ most valued characteristics. The five traits they shared include:

  1. Being Good Coaches
    • This is more than just on-the-job training. You must help your staff identify their strengths and stay engaged to help solve the problem.
  2. Not Micromanaging
    • Great managers empower people and micromanage less. You need to trust your people to do their jobs.
  3. Showing Interest in Employees’ Well-Being
    • Leaders need to look at a more holistic view of their employees’ health, including mental and emotional health, stress management, and preventive care options for the whole person.
  4. Listening to the Team
    • Few behaviors enhance a conversation as much as attending to what people say. It signals respect and a sense of curiosity.
  5. Helping Employees with Career Development
    • Managers need to show an interest in their jobs and career aspirations and create learning and development opportunities for their people.

To me, No. 4 rings the loudest. Listen to your employees. Every year, we ask each employee to answer a simple question: What can we do differently?

Amazingly, the people performing the job will always have some of the most creative responses. As an owner or manager, you may have a good handle on the business, but the people doing the work daily are real experts in their areas.

Getting everyone involved and letting them know how things will be measured for success is also an important part of a successful plan. Successful businesses need to change and grow continually, or they will start to die. There is an expression that if you’re not growing, you’re going.

Nothing can just stay the same. You will be surprised by the results you will get from the simple question. You must listen and implement the best ideas.

Another good way to keep your business fresh is by attending trade shows. I will be at the Glass Expo Southeast™ in Orlando on Jan. 25 and 26. The agenda includes a lot of educational seminars as well as the exhibitors. I will be in the Frameless Hardware Company booth and presenting a seminar on heavy glass handrails on Friday, Jan. 26. If you’re there, stop by and say hello.