August 17, 2021

Hiring is Always a Roll of the Dice

Over the years, I have interviewed and hired many people. Most of them, like myself, had no experience in the glass industry. In this economy, it is important to expand your job search beyond the glass industry and assure them that it is essential and will not face COVID-19 related shutdowns. I have read books on interviewing that emphasize what types of questions to ask […]

August 9, 2021

Inflation Is Coming To Our Economy–Watch Your Long-Term Bids

A classic definition of inflation is when prices rise faster or higher than the relative value of the products that are valued. Ask 10 experts what the future inflation rate will be and you’ll get at least 12 answers (that is also inflation). A broad answer, currently, in the U.S., the inflation rate is 5.4%. This high rate is primarily attributable to the cost of […]

August 3, 2021

Building a Strong Team will Attract Good People

Years ago, my old boss told me that he had to continue to grow the business to keep and attract good people. As we hear the numerous stories in the glass business about the challenges of hiring employees, it is important to make sure that you are taking care of the people taking care of the business now. Companies that focus on building a strong […]

July 27, 2021

Who’s In Charge When You Are Not?

Of course, when you are at work or accessible by phone, you are the leader. Whether you are an owner or a designated foreperson, you have responsibilities and, I am sure, carry these out well. But what happens when you are not available and an emergency or a rapid decision point is reached? I have spoken with many glass shop leaders who claim they are […]

July 20, 2021

You Need Inventory to Stay in Business

I was in a meeting this week and the comment was made that “without inventory, we are out of business.” One of the companies in the meeting was commenting on how they are getting calls from new customers outside their marketing areas looking to set up accounts. When they asked what made them think of them, the response was, “my usual supplier is out of […]