Over the last few months, I talked a lot about how artificial intelligence (AI) can change the way we do business. At FHC, we have focused on ways to improve operations by streamlining procedures via AI. This all sounds good on paper, but if you are not taking the concerns of your customers as part of the conversation, you may be heading for trouble. We […]
I decided to wait until after the Super Bowl to write my blog. The day started with great expectations for the New England Patriots. I thought I would have plenty to write about after the game. Since the game did not go our way, I decided to stick with talking about the commercials. Many of those commercials brought back fond memories of past Patriots. They […]
I wrote a blog about using artificial intelligence (AI) a year and a half ago. It started with this paragraph: AI has been in the news a lot lately. Some companies, such as Nvidia, are designing chips to make programs that use AI for almost everything. OpenAI’s ChatGPT has also been front and center. The program can do a lot for you, including, at the […]
I recently looked online to update our company’s sales reports so that we could focus more on personal interactions besides weekly analytics. Many of the websites I visited discussed the value of weekly versus monthly reports and common key performance indicators (KPI) to measure success. I have always told my sales staff that evaluating their results is easy. Our computer gives us their basic weekly […]
How can we take advantage of the promise of artificial intelligence (AI) in the glass and glazing industry? AI has been in the news a lot lately. Some companies, such as Nvidia, are designing chips to make programs that use AI for almost everything. OpenAI’s ChatGPT has also been front and center. The program can do a lot for you, including, at the most basic, […]