Tag: Paul Bieber

November 16, 2021

Let’s Talk About Someone Who Knows Your Business Better Than You

Who could that possibly be?  You do everything at “Your Glass Shop” located on Main Street in Everytown, N.H. Who could know more than you? Hmm, let’s take a good guess … Duh, of course, it is your employees. Each and everyone of them has at least one good idea that can help you and your company. How do you get these folks to use […]

October 19, 2021

Are You Willing To Place A Bet On People?

What are the odds on this bet? What would I win? Can I lose? Here are the answers: The odds are 70-30 in your favor; your win would be a new employee or two, and yes, you could lose. But that is what betting is all about. Roughly a quarter of a million, mostly men, are released from federal, state, and local prisons every year, and […]

September 21, 2021

It’s Christmas Shopping Time for the Glass Industry

Yup. Customers are looking for bathroom renovations NOW! Does this show up in your showroom or your advertising? Does your internet presence show that you do this better than other pros can possibly do it? Do you include before and after pictures in advertising? If you don’t, you should. Do you feature mirror jobs in bathrooms? You should. How about new windows in older houses? […]

June 29, 2021

A Neat Program To Hire An Experienced Glazier

The other day, I ran into a gentleman who worked in a large machine shop, making high-tech metal equipment and he told me this story. A month ago, his company had an open house for all of their past employees and they invited each one personally via a letter and a follow-up phone call. The purpose of the open house was to try and rehire […]

June 1, 2021

Yes, You Should Ask Your Customers How Happy They Are With You

Why? You know you did a good job. If you are a one-person company, you know the answer. But most of the folks who read this blog are bigger than that. How do you know if your installers are doing a great job if you don’t ask? Every single day you should follow up with every finished job. Make it a standard part of your […]