Tag: Paul Daniels

January 17, 2023

The Importance of Knowing Your Customers

I was part of a zoom call this week with a customer and their staff. It was nice to get the whole group together to review where our business is with this customer and get their feedback on how we can work together in the new year. Holding a business meeting with your customers and listening to what is important to them will reinforce old […]

June 28, 2022

The AIA Conference in Chicago Raised Many New Issues

Last week I attended the AIA Conference in Chicago. This was their first conference in three years. It was well attended, and everyone seemed optimistic about business. Most architects that I spoke with said that they were back in the office, and many were requesting in-person lunch and learns. It was good to see architects optimistic, as they are working on future projects that will […]

May 31, 2022

Small Improvements Every Day will Make a Big Difference in your Business

You don’t want to wait until your business slows down or you lose an employee to start looking for ways to make your company more productive. In today’s market, with inflation, gas prices soaring and shortages nibbling away at your bottom line, it’s important to look for ways to streamline your operations. A lot of companies talk about continuous improvement; the successful ones make it […]

May 17, 2022

The War for Talent

I want to follow up on my last blog. One of the continuing issues I hear every day is the challenge of finding good people—as I keep reading, “The War for Talent.” With wage inflation an issue and a shortage of available talent, glass shops are all looking for ways to attract good people. One way is to outbid the competition. This decision can affect […]

May 10, 2022

What Do You Do When A Good Employee Asks For A Raise?

Paul Daniels wrote a great blog last week in our Tuesdays with Paul.  He wrote about an employee (let’s call her Paula) who walked into the office where she works (surprise…the company is Paul’s Glass Shop) and asks Paul, the owner, for a raise.  This happened in April of this year. Paul and Paula spoke for 10 minutes and Paula told Paul she would like […]