Tag: Paul Daniels

Last week during a Zoom meeting I commented how refreshing it was to have one of the principals attending the meeting.  You could tell that the group was very comfortable having ownership involved. I mentioned in my past life that my boss called it OOP—owner on premises. He had attended a seminar by Tom Peters, author of In Search of Excellence, who took it one […]

Taking advantage of opportunities is something you need to plan for in your business. A lot of companies look at, evaluate and discuss opportunities, but the successful ones are prepared to move quickly and take advantage. This is because they have made this part of their company culture. It is important that part of your culture prepares your workforce to pivot and adapt to disruptive […]

Listening is a key part of any sales call, as it helps keep your customers coming back. Often a salesperson will be so focused on their presentation that they do not take the time to really listen to what their customer is interested in. I have always believed that if you listen to your customers they will tell you what you need to focus on. […]