Tag: sales

July 18, 2023

It’s Refreshing to Find Knowledgeable Salespeople

My wife and I have been shopping for a washing machine and dryer for the last six months. After spending time searching the web for recommendations on the best brands, and consumer comments, we started visiting some big box stores. First, when you go to these stores, you must wait for someone who works in that section to become available. Several trips were just spent […]

June 27, 2017

The Three-Minute Rule for Success in the Glass Business

Or in any business, But since this is a glass industry blog, let’s stick with what we know. Here’s the scenario: You are in front of a current/potential client with a quote on a new job. How long before you get to the point? Some folks will say, “Tell a joke and relax the client. Ask how the kids are, or did they see that […]

June 13, 2017

Do your Customers Kick the Tires?

If you are a flat glass company, you can bet they do. Auto glass has become an 800 number and mobile installs. No need to go in the front door. But, oh, does flat glass have its tire-kickers. You know the folks that ask a ton of questions, some by phone, some by email and the majority in person. Does this matter to you? It […]

October 25, 2016

Now is the Time to Focus On Your Holiday Sales

We all hate them. The big store displays, the catalogs in the mail, the advertising sections becoming the size of a small whale—and all encouraging you to spend more money with the advertiser. Well, now it your turn. From now until the first of 2017 you can increase sales, very profitable sales at that, by displaying and advertising your products. The most important one is […]